Privacy Policy
This Privacy Policy explains how BetaManufacturing LLC collects, uses, stores, and protects information provided by customers, quote requesters, vendors, and website visitors.
Information We Collect
We may collect information you provide directly, including your name, company name, email address, phone number, project details, quote information, drawings, models, technical files, reference photos, specifications, quantities, due dates, and related business communications.
How We Use Information
We use information to review quote requests, evaluate manufacturability, communicate with customers, provide machining or related services, prepare quotes and invoices, fulfill orders, maintain business records, improve our services, and respond to customer questions.
Customer Files and Technical Information
Drawings, models, technical files, reference photos, and project details are used for quote review, manufacturing review, and order fulfillment. Customers are responsible for ensuring they have the right to share any files or information submitted to BetaManufacturing LLC.
Restricted or Controlled Files
Do not send ITAR/EAR-controlled, export-controlled, classified, restricted, military, defense, or otherwise regulated files unless BetaManufacturing LLC has confirmed in writing that the job can be accepted. Customers are responsible for identifying restricted or regulated technical data before sending files.
Information Sharing
We do not sell or rent customer information. We may share information only when necessary to operate our business, provide services, process payments, communicate with customers, arrange delivery or shipping, maintain website or email systems, comply with legal requirements, or complete a job with approved vendors or service providers.
Service Providers
We may use third-party services such as website hosting, email providers, payment processors, accounting tools, shipping providers, or other business tools. These providers may process limited information as needed to provide their services.
Records and Retention
We may keep quote requests, emails, invoices, job records, drawings, files, and related communications as needed for business, legal, tax, warranty, quality, and recordkeeping purposes. Files may be deleted upon request after project completion when legally and practically possible.
Security
We use reasonable measures to protect information, but no electronic transmission, email system, website, or storage method is 100% secure. Customers should avoid sending highly sensitive or restricted files unless proper handling has been confirmed in writing.
Your Choices
You may contact us to request access, correction, or deletion of information you have provided, subject to legal, business, tax, recordkeeping, and practical limitations.
Policy Updates
We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised content.
Contact
For privacy questions, contact eddie@betamanufacturing.org.